Microsoft Dynamics 365, otherwise known as D365 is a combination of ERP and CRM technology. It helps handle business processes and comprises of several components such as financials, sales, operations, logistics, marketing, customer relationship management and human resource management. Under a shared data model, data is seamlessly shared across components as well as with existing Microsoft products such as Office 365 and Outlook.
The technology introduced by Microsoft has disrupted the approach businesses use to integrate technology. Dynamics 365 stands out with the way it unifies ERP and CRM platforms, simplifying business processes. The tool presents a unique set of options that enables businesses to carry out all their tasks with increased efficiency and accuracy.
Here are some aspects that we have highlighted to help you recognize the true potential of Microsoft Dynamics 365.
Overcoming Business Challenges
The advent of IT has continuously helped overcome business challenges. In spite of the advancement in building enterprise technologies, organizations have failed to be compliant with CIA (Confidential Integrated Availability). Adding to this, they also don’t offer:
- Exceptional application performance
- Easy access to critical data
- Discernment of customer needs
- End-to-end business visibility
Dynamics 365 helps overcome most of these challenges with seamless access to important data that are pivotal in making crucial business decisions. Day-to-day tasks could be conducted with more control when Dynamics 365 is added on with other tools.
The intelligent features on Dynamics 365 offer a better insight into your business, helping you make quick decisions – keeping your competition, customer and strategy in view.
Quick Turnaround Time
Exceeding the expectations of customers makes a business stand out among the competition. Data validation and review for market insights help organizations and customers a great deal. This is the biggest challenge faced and is given the utmost importance in today’s scenario.
Dynamics 365 helps you track your business performance and enables you to be proactive and not responsive. The option to view real-time data and analysis on accounting, sales, purchasing, and inventory, to make quick decisions while identifying the ever-changing market trends and customer needs reduces your overall turnaround time.
The predictive analytics and intuitive intelligence pave the way for smart decisions and improved business.
Businesses end up spending way too much on the management of their IT systems, leading to failure in meeting business goals. This, in turn, causes a roadblock in being flexible to the constantly changing business needs.
Dynamics 365 helps fill in all the commonly encountered gaps with its new-age automation technologies that constantly upgrade. The software makes data integration and management a seamless affair while bridging internal departments. Options to schedule and assign jobs to the right people and the interactive reports help in effective project management.
Forget about being in the ‘catch-up’ mode and get work done on time with Dynamics 365. The unified cloud solutions help you stay ahead with higher efficiency and improved customer service.
Minimized Technological Investment
Businesses end up spending a huge chunk of their profits on technology and today, it’s higher than ever. CIOs find it extremely challenging to allocate the IT budget each year and it gets tougher with the pressure to keep the expenses low. In addition to the fast-paced evolution of technology, meeting the expectations of your tech-savvy teams and customers makes it too difficult to work it out on a budget.
Keeping all of this in view, opting for the cloud-based Microsoft Dynamics365 impacts businesses in a positive manner. The option to pay monthly and pay per user avoids a lump sum investment upfront, further cutting down the capital and operational expenses. With Dynamics 365, businesses can recognize business needs and minimize data centre expenses.
Overall Value Addition with Microsoft Dynamics 365
Today, it is intelligent technologies like cloud and machine learning that drive businesses to stay ahead. Dynamics 365 offers operational excellence that helps streamline your business. To further tap into the intricate specifications, there are a number of third-party tools you could add to Dynamics 365.
Engage your business in a forward-thinking approach with Dynamics 365 and change the way you see data management for CRM and ERP.