With the advent of technology and the passage of time, companies have started to value smart work over hard work.
Opting for technology that fetches them quicker and enhanced results that only require minimum effort has become the need of the hour. It is in a scenario like this, that latest business application platforms like Microsoft Dynamics 365 have come into play to rule the roost.
What is Microsoft Dynamics 365?
Microsoft Dynamics 365 is a business applications platform which is completely cloud-based.
It brings the best of customer relationship management (CRM) and enterprise resource planning (ERP) together, coupled with productivity applications and other artificial intelligence tools to improve your company’s efficiency by leaps and bounds.
Microsoft Dynamics 365 can impeccably enhance the co-ordination between the following departments in your business:
- Customer service
Benefits of switching your CRM to MS Dynamics 365
MS Dynamics 365 acts as a single platform where you can access the different functionalities of your business, get a much better understanding of the market and make astute decisions that benefit your business tremendously. Here is why you should go for Microsoft Dynamics 365:
Smart & Intelligent
Dynamics 365 comes with inbuilt predictive analytics. With its Power BI, Cortana Intelligence and Azure Machine Learning, understanding consumer trends and behaviour has never been easier.
It empowers you with predictive, real-time insights, prescriptive advice and actionable consequent steps. Thus, understanding your customers and market, and coming up with suitable effective strategies becomes way easier.
With its process-driven user interface and a 360-degree view of the customers’ actions, Dynamics 365 can upsurge the quality of customer services you provide.
Simple & Cost-Effective
Yet another strong suit of Dynamics 365 is the fact that it is incredibly simple & flexible in terms of its functioning.
Be it breaking complex data into simple, easy-to-understand insights or providing the right tools that empower employees to work more efficiently, nobody can make your work easier like Dynamics 365 can.
It also helps you cut down on a lot of expenses that you might otherwise incur while using an alternative.
Dynamics 365 works on a monthly subscription model. It allows you to scale up and down on changes, as per the unique requirements of your business.
You also needn’t manage the data centre and server, which helps you in cutting down on expenses again.
With Dynamics 365 you can keep your security, as well as privacy concerns at bay. This cloud-based solution offers heavy-duty security. All your data is backed up securely in Microsoft’s cloud.
Apps and data which are built into the cloud services are provided with access controls apart from features like a physical data centre, network connectivity, etc.
With Dynamics 365, you are completely in charge of the data that users have admission to. Which means you can make sure that the users are not provided with any information that you don’t want to share with them.
All in all, Dynamics 365 can boost productivity by providing your employees with the right information and right tools to make an informed decision and formulate strategies that will help you carve a niche in the market – at a great value for your money!