The decision of choosing the perfect CRM and ERP for your organization is vital to complement and meet strategic goals.
MS Dynamics 365 is the best platform for a 360-degree vision of the insights and processes of your business’s operations. The impactful tools on D365 assist your sales and marketing teams helping you to stand out amongst the competition. Microsoft Dynamics 365 provides great functionality, performance and security that enables you to scale and modify your solution as your organisation adapts to its business environment.
Here are 10 reasons why you ought to choose Microsoft Dynamics 365 for your ERP and CRM system of choice:
Data Centralization
Your data would be centralized by integrating with other applications, cloud services and external data sources. This includes accounting databases, email marketing, websites, surveys etc. With centralization, you can easily spot your strengths and weaknesses and measure performance with data visualisations. This keeps the organisation informed with important metrics to make better decisions.
Customer Relationships
Consistency in the customer experience can take businesses a long way in retaining their client base. The integrated sales, marketing and customer service platform help connect every source of customer information across all channels including integrated webchat and self-service portals.
Integration Possibilities
Dynamics 365 easily integrates with Office 365 and other Microsoft platforms which pave the way for more efficiency and productivity. Dynamics 365 integrates with commonly used and familiar applications such as Outlook, Excel and Word. Apart from this, D365 also makes integration possible with other CRM and ERP systems like SAP and SalesForce.
Data Security
Microsoft is known for how it prioritizes customer data and security. D365 meets the EU privacy criteria including GDPR. When you go through MS Dynamics 365 compliance, it’s a given that all your customer data is safe in the Microsoft Cloud.
Regular Updates
Microsoft boasts of a great amount of Research and Development that is put into upgrading Dynamics 365. This is proven when we see two major releases each year and weekly updates that continually improve and extend the capabilities of D365.
Processes Automation
Here’s a way to put an end to repetitive and time-taking manual tasks. The workflows on D365 can create rules for processes that can be customised based on your businesses requirements to achieve the desired results. You can easily be notified and make the approval-process seamless by following guided processes. This helps in consistently reaching successful outcomes while ensuring high data quality.
Accessibility
In this era that enables us to work from anywhere in the world, Microsoft has developed applications that synchronize with D365 from iOS, Windows and Android devices. This enables optimum productivity while teams remain on the same page.
Usability
Microsoft has invested considerable resources in producing products that uphold similar user interface principles. This means that Windows users will naturally feel at home when using Dynamics and you can spend less time and money onboarding your employees.
Meaningful Insights
Every organization needs to have a data-driven and informed platform to make better business decisions. Managing real-time reporting on all the specified KPIs with AI capabilities and Power BI dashboards visualizations is bound to uncover new insights into the analysis and business decisions.
Easy Licensing
Dynamics 365 offers simple, transparent cloud licensing with an option to mix and match, and pay only for what each user needs. The predictable monthly billing helps businesses plan their budgets and stay ahead.
Microsoft Dynamics 365: The ultimate CRM platform.
Data management on D365 provides options to integrate and unify CRM and ERP capabilities into applications that work seamlessly together for a fruitful business undertaking.
The Uptrix Advantage
At Uptrix, we’re working on an add-on that further simplifies Data Management while working on D365. Watch this space to learn more about what’s in store.
